Terms and Conditions

1. Scope and Contracting Party

These Terms and Conditions (hereinafter "Terms") govern all agreements between myinterfacedata (hereinafter "Provider") and users (hereinafter "Customer") regarding the use of the myinterfacedata Software-as-a-Service platform (hereinafter "Service").

The Provider is: myinterfacedata, Florian Alraun, Meßhäuser Weg 7, 29614 Soltau, Germany. Email: info@myinterfacedata.com

Any differing conditions of the Customer shall not be recognised unless the Provider has expressly agreed to them in writing.

2. Service Description

The Provider makes a cloud-based SaaS platform available to the Customer via the internet. This includes in particular: WMS CSV checks, XML mapping generator, SQL generator, data validation, barcode generator, ZPL viewer, and CSV comparison functions.

The exact scope of features depends on the plan selected by the Customer (Free, Pro, Pro+, Business). The current features for each plan can be viewed on the pricing page at /pricing.

The Provider is entitled to further develop the Service, adapt features, add new ones or – for good reason – discontinue them, provided the core service scope of the booked plan is not materially impaired.

3. Contract Formation and Duration

The contract is formed upon the Customer's registration on the platform and confirmation by email.

Paid plans (Pro, Pro+, Business) commence upon completion of the booking process and successful payment confirmation by Paddle. The payment transaction is additionally governed by Paddle's buyer terms (https://www.paddle.com/legal/checkout-buyer-terms), as Paddle acts as the Merchant of Record and bills in its own name.

Subscriptions are concluded on a monthly basis and automatically renew for one additional month unless cancelled in time.

4. Prices, Payment Terms and Billing

The applicable prices are set out in the pricing overview at /pricing. All prices are in Euros (€) and are, unless otherwise stated, exclusive of applicable value added tax (VAT).

All payment processing is handled exclusively by Paddle (Paddle.com Market Limited, 15 Dock Street, London, E1 8JN, United Kingdom, and Paddle.com, Inc., 2185 The Alameda, Suite 250, San Jose, CA 95126, USA). Paddle acts as the Merchant of Record: Paddle collects payments in its own name, issues invoices, remits VAT, and handles refunds and chargebacks.

The monthly fee is due in advance at the beginning of each billing period. Charges are processed by Paddle via the payment method stored by the Customer with Paddle (e.g. credit card). The payment transaction is additionally governed by Paddle's buyer terms (https://www.paddle.com/legal/checkout-buyer-terms).

In the event of a failed payment, the Provider is entitled to temporarily suspend access to the paid plan until the outstanding amount has been settled.

The Provider reserves the right to adjust prices with at least 30 days' notice before the start of the new billing period. In this case, the Customer has a special right of termination.

5. Cancellation and Termination

Paid subscriptions can be cancelled at any time with effect from the end of the current billing period. Cancellation is possible via the account settings or by email to info@myinterfacedata.com.

After cancellation, access remains available until the end of the paid period. Pro-rata refunds of amounts already paid are generally not provided unless a defect attributable to the Provider exists.

The right to extraordinary termination for good cause remains unaffected. Good cause for the Provider exists in particular where the Customer violates these Terms, applicable law, or third-party rights.

After termination, the Customer's data will be deleted in accordance with the Privacy Policy.

6. Right of Withdrawal (Consumers)

Consumers within the meaning of applicable consumer protection law have a general 14-day right of withdrawal for distance contracts pursuant to EU Directive 2011/83/EU.

The right of withdrawal expires prematurely if the Provider has begun performing the service and the Customer has expressly agreed that the Provider may begin performance before the withdrawal period expires, and has confirmed that they lose their right of withdrawal upon commencement.

To exercise the right of withdrawal, a clear declaration by email to info@myinterfacedata.com is sufficient.

7. Licence and Intellectual Property

The Provider grants the Customer a simple, non-transferable right to use the Service within the scope of the booked plan for their own operational or private purposes for the duration of the contract.

The software underlying the Service, trademarks, logos and all other content of the Provider are protected by copyright or other intellectual property rights. Any use beyond the contractually agreed scope is prohibited without express written consent.

Data and content uploaded by the Customer to the Service remain the property of the Customer. The Customer grants the Provider the right to process this data for the purpose of providing the Service.

8. Customer Obligations

The Customer is obliged to keep their access credentials (username, password) secure and not to make them accessible to third parties.

The Customer may not use the Service for unlawful purposes or in a manner that violates these Terms or applicable law.

The Customer is responsible for all activities that take place under their account and is obliged to notify the Provider immediately of any unauthorised use.

Reproduction, redistribution, or public disclosure of Service content beyond the contractually permitted scope is prohibited.

9. Availability and Maintenance

The Provider aims for a monthly average Service availability of 99.0%. Excluded from this are planned maintenance work, which the Provider will announce in advance where possible, and outages caused by circumstances outside the Provider's control (force majeure, third-party provider failures, etc.).

The Provider is entitled to temporarily restrict or interrupt the Service for maintenance and update purposes.

10. Liability

The Provider is liable without limitation for damages arising from injury to life, body or health, and for damages based on intentional or grossly negligent breaches of duty.

Otherwise, the Provider's liability is limited to the typically foreseeable damage. Further liability of the Provider for ordinary negligence – except for the breach of material contractual obligations (cardinal duties) – is excluded.

Liability under the Product Liability Act and for fraudulently concealed defects remains unaffected by the above limitations.

11. Data Protection

The collection, processing and use of personal data is carried out in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR), and the Provider's Privacy Policy, which can be viewed at /datenschutz.

The Provider processes the Customer's data exclusively for the purpose of providing the Service, unless a separate consent has been given.

12. Changes to These Terms

The Provider is entitled to amend these Terms with at least 30 days' notice. Amendments will be communicated to the Customer by email.

If the Customer does not object to the amendments within 30 days of receipt of the notification, the amended Terms are deemed accepted. The Provider will expressly draw attention to this right of objection and the consequences of silence in the amendment notification.

In the event of an objection, the Provider has the right to terminate the contractual relationship at the time the amendments take effect.

13. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers habitually resident in another EU member state, the mandatory consumer protection provisions of that state apply to the extent they offer greater protection.

The place of performance and jurisdiction for merchants and legal entities under public law is the Provider's registered office.

Should individual provisions of these Terms be or become invalid, this does not affect the validity of the remaining provisions.

The EU Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.